- +2547-9618-7332
- info@azectra.com
- Village Market, Nairobi
Telephony, VOiP And Conferencing
Telephony, VOiP and Conferencing
At Azectra, our information technology company offers a range of cutting-edge telephony, VOIP, and conferencing services to meet your communication needs. Our services are designed to enhance efficiency, collaboration, and connectivity within your organization. With a focus on quality and reliability, we leverage advanced technologies to deliver seamless and secure communication solutions.
Telephony, VOIP, and conferencing services
Call Center Solutions
Streamline your customer support operations with our call center solutions. Efficiently manage incoming and outgoing calls, monitor agent performance, and leverage advanced call routing capabilities to provide exceptional customer service.
Web Conferencing
Conduct web-based conferences, webinars, and online presentations effortlessly. Benefit from interactive features, such as polling, Q&A sessions, and screen sharing, to engage participants and deliver impactful presentations.
Video Conferencing
Our video conferencing solutions facilitate virtual face-to-face meetings, enabling real-time collaboration among teams and remote participants. Enjoy high-definition video and audio, screen sharing, document collaboration, and recording capabilities.
VoIP Phone Systems
Experience cost-effective and scalable Voice over Internet Protocol (VoIP) phone systems that utilize your existing network infrastructure. Enjoy crystal-clear voice quality, advanced call management features, and the ability to make and receive calls from anywhere.
Hosted PBX Solutions
Our hosted PBX (Private Branch Exchange) systems provide feature-rich telephony services without the need for expensive on-premises hardware. It enables flexible call routing, voicemail, call forwarding, and more.
Unified Communications
Achieve seamless integration of various communication channels such as voice, video, instant messaging, and email through our unified communications platform. It promotes efficient collaboration and enhances productivity.
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Frequently asked questions on VOIP
VOIP stands for Voice over Internet Protocol, which is a technology that allows voice communication over the internet instead of traditional phone lines.
Some benefits of using VOIP include cost savings, scalability, flexibility, integration with other business applications, improved productivity, and access to advanced features like call forwarding, voicemail, and video conferencing.
VOIP can be secure when proper security measures are implemented. Encryption protocols, firewalls, and regular security updates help protect against potential vulnerabilities and unauthorized access.
Common features offered by VOIP services include call forwarding, voicemail, caller ID, call waiting, conference calling, call recording, auto-attendant, and integration with other business applications.
Yes, VOIP applications are available for smartphones and tablets, allowing you to make and receive calls using your mobile data or Wi-Fi connection.
VOIP can be highly reliable when implemented correctly. Factors such as internet stability, network infrastructure, and quality of service (QoS) settings play a role in maintaining reliable VOIP communication.
